Measuring Digital Patient Engagement To Improve The Holistic Experience

Our individual experiences shape how we see the world around us, and health-related experiences are some of the most vivid moments etched in our minds by way of care provided to ourselves and our loved ones. Healthcare organizations strive to create an environment in which individuals feel welcome and are surrounded by care teams that personalize each encounter. However, as healthcare continues to evolve—and with the ever-increasing adoption of digital health technologies—the definition of the patient experience must evolve to align closely with patient expectations of care delivery and the digital interfaces with which they interact. Click here to access this article.