KLAS Report: Suki ROI Validations 2026

Healthcare organizations are under increasing pressure to reduce clinician burnout, improve documentation efficiency, and demonstrate measurable ROI from AI investments. Ambient AI and clinical documentation tools are gaining traction, but healthcare leaders still need clear, validated outcomes to guide decision-making. This KLAS Research report examines real-world results from three large health systems using Suki’s AI-powered clinical intelligence platform. The validation findings highlight how ambient AI can reduce documentation burden, improve coding accuracy, and deliver measurable financial and operational impact across ambulatory care settings.

What you’ll learn in this report

How ambient AI reduces clinician documentation burden
See how health systems achieved meaningful reductions in time spent in notes and after-hours documentation, helping address clinician burnout.

How AI-driven documentation improves coding and revenue
Learn how more complete and accurate documentation led to measurable gains in E/M coding and increased financial performance.

How healthcare organizations are realizing ROI from clinical AI
Explore both quantitative and qualitative ROI, including time savings, increased patient volume, and improved operational efficiency.

How ambient AI enhances clinician and patient experience
Understand how reduced screen time and improved workflows enable better patient engagement and stronger provider satisfaction.

Best practices for scaling ambient AI across the enterprise
Discover lessons learned around governance, pilot design, clinician adoption, and vendor partnership that support successful deployment.

Why This Matters Now

Healthcare is entering a new phase of AI adoption—one where outcomes matter more than experimentation.

Health systems are navigating:

• Rising clinician burnout tied to documentation burden
• Increased demand for productivity and access to care
• Financial pressure to demonstrate ROI from digital investments
• The need to integrate AI seamlessly into existing EHR workflows

Ambient AI offers a path forward by embedding intelligence directly into clinical workflows—reducing friction, improving accuracy, and enabling clinicians to focus more on patient care.