Healthcare tech predictions 2025: Risks, costs, and regulations

In 2025, healthcare organizations (HCOs) face a challenging landscape of new regulations, escalating costs, and sophisticated cyber risks. The growing frequency and sophistication of cyberattacks threaten data privacy and infrastructure security, putting HCOs’ efforts to modernize their apps and improve customer experiences with AI at risk. In this report, we dive into Forrester’s predictions for healthcare in 2025 and explore the path forward.

Key takeaways from this report:

• Cybersecurity must be a top priority: Hospitals and health systems must move beyond mere compliance to implement best practices to combat a 239% increase in hacking-related breaches.
• More regulations are on the horizon: States are expected to pass new legislation to strengthen hospital cybersecurity, including requirements for more stringent risk assessments and incident response plans.
• The promise of the cloud is not a given: Despite widespread adoption, many HCOs will fail to improve business results because the cloud can simply shift technical debt and increase costs and complexity.
• AI will bolster member advocacy: Half of the top 10 US health insurers are predicted to use AI to enhance member advocacy efforts and improve customer experiences.

Register and download the report to learn how healthcare leaders can navigate the challenges and opportunities of 2025.