3 keys to a successful healthcare communication platform

When it comes to healthcare communication, no single software application can meet every need. To achieve seamless care collaboration, you need a comprehensive healthcare communication platform that provides multiple applications. To manage complex business functions, many market sectors have been shifting to a software platform model. Some platforms even offer development tools that allow companies to create their own applications.

To address the complexities of mission-critical communication, healthcare organizations can benefit from the platform approach. In the hospital environment, a breakdown in communication can have serious consequences. According to The Joint Commission, communication is consistently in the top three most frequently identified root causes of sentinel events.1 To alleviate these risks, many hospitals are exploring ways to improve caregiver communication.

When upgrading from legacy phones, pagers or standalone texting apps, consider these three keys to a successful healthcare communication platform.